Despite the current difficulties, by the beginning of June Home and Well have supported 145 clients via the main service with 121 signed up for Priority Services Registration (PSR) 61 provided with energy and utilities advice and 32 for water tariffs.

Some encouraging early client feedback demonstrates the support Home and Well provides:

“Client has kidney failure and weakened immune system while her husband has congenital heart defect. Advised on universal credit, benefit entitlement, council tax support, PSR, water tariff, etc. Client thanked the adviser for the extensive advice given as this has given her some reassurance during this difficult time.”