Please note that course handouts will be uploaded no later than two weeks before the course delivery date.
Challenging Benefit Decisions
In order to participate in the course you will need either a copy of the CPAG Welfare Benefits and Tax Credits Handbook 2020/2021 (last year's edition, mustard yellow cover), or access to an ASK-CPAG online account. Please ask your LCA for access to these resources.
Please do not feel that you have to print these documents - some are quite long - but you will need access to them during the course. You may wish to view them on screen instead:
Introduction to Welfare Benefits:
Confidence with Online Benefit Calculators
Introduction to Debt 1 - Exploration, Emergencies and First Steps:
Introduction to Debt 2 - Debt Solutions Explained:
Universal Credit Level 1:
Universal Credit Level 2:
Personal Independence Payment - Successful Applications
Level 2 Award in First Aid for Mental Health (accredited)