Course Materials

Citizens Advice Hampshire Online Course Material

Introduction to Welfare Benefits:

Handout 1- The Benefit Package

Handout 2 - Benefits Exercises (no answers)


Universal Credit Level 1:

Handout 1 - Which Element Handout

Handout 2 - Stages Involved in making a Universal Credit Claim


Universal Credit Level 2: 

Handout 1 -  Elements Rate Chart April 2020

Handout 2 - Calculating UC Exercises


Mental Health Communication:

No course materials required.


Supporting Advisers:

No course materials required.


Developing Personal Resilience:

No course materials required.


Personal Independence Payment - Successful Applications

Handout 1 - PIP Descriptors (please read before the course - no need to print)

Handout 2 - Specimen PIP2 Form (please read before the course but DO NOT print as it is 33 pages long. A printed copy is not needed)

Handout 3 - How Many Points? (please print a copy before the course starts - you will need it during the course)


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