Online Courses Schedule

Online Courses Schedule

Course Title

Course Date and Time

Delivery/Venue

Mon, 10 October 2022  10:00 to 16:00 

Face-to-Face Session:-

Brockenhurst Village Hall, Highwood Road

Brockenhurst  SO42 7RY

Personal Independence Payment -

Successful Applications

Thursday 20 October  09:30 to 12:30

Online

Wednesday 9 November  09:30 to 16:30

Online

Monday 14 November  10:00 to 13:00

Face-to-Face Session:-

Lakeside Country Park Conference Centre,

Wide Lane, Eastleigh SO50 5PE

Thursday 24 November   09:30 to 12:30

Online

Thursday 24 November   13:30 to 16:30

Online

Monday 28 November  10:00 to 16:00

Face-to-Face Session:-

Brockenhurst Village Hall, Highwood Road

Brockenhurst  SO42 7RY

Thursday 1 December  9:30 - 16:30

Online

Wednesday 7 December   09:30 to 12:30

Online

Wednesday 7 December   13:30 to 16:30

Online

Further courses will be added as and when they become available for booking

All of the above courses are available on demand to LCAs at cost. 

Please contact us to discuss this.  In addition, whilst not included in our scheduled offering, the following courses are also available:


  • Introduction to the Quality of Advice Audit - a half-day face-to-face workshop for those new to completing QAA assessments within LCAs.
  • Quick Benefits Calculator - a one day face-to-face course for up to 12 people on how to get the best out of this software from Lisson Grove.  Suitable for experienced Welfare Benefits advisers.


  • Using Time Effectively - A half day course to help us organise, prioritise and run our working day in the most effective way possible. An opportunity to take some time out and re-evaluate your current working practice


  • Getting the most from your team - A full day (or could be run over 2 half days) course designed to help Managers and Supervisors achieve the best from their teams. It will help those newly appointed to role and will also refresh skills and knowledge for those more experienced.


  • Facilitated Management Team Training for your own LCA - Ever feel you need time away from the office to just think things through, discuss and plan together?   Do you need quality team time away from the hustle and bustle? A facilitated online or face to face session tailored to the needs of your organisation.  Your specific aims and objectives will be discussed with the facilitator who will then tailor a session for your team to meet these needs.  Full or Half day session depending on your needs. Feedback after the session can also be arranged if required.


For more information about these course please contact: Admin1@citahants.org