Online Courses Schedule

Online Courses Schedule

Course Title

Course Date and Time

Monday 23rd May  09:30 to 16:30

Assessments on

Wednesday 25th or Thursday 26th May  09:30 to 16:30

Monday 13th June  09:30 to16:30

Thursday 16 June  09:30 to 12:30

Tuesday 28th June  09:30 to 16:30

Tuesday 5th July  13:30 to 16:30

Wednesday 6th July  13:30 to 16:30

Thursday 7th July  09:30 to 16:30

Thursday 14th July  09:30 to 12:30

Thursday 14th July  13:30 to 16:30

Tuesday 9th August  09:30 to 16:30

Thursday 11th August  13:30 to 16:30

Monday 15th August  09:30 to 16:30

Thursday 8th September  09:30 to 16:30

Thursday 15th September  09:30 to 12:30

Friday 16th September  09:30 to 12:30





Further courses will be added as and when they become available for booking

All of the above courses are available on demand to LCAs at cost. 

Please contact us to discuss this.  In addition, whilst not included in our scheduled offering, the following courses are also available:


  • Introduction to the Quality of Advice Audit - a half-day face-to-face workshop for those new to completing QAA assessments within LCAs.
  • Quick Benefits Calculator - a one day face-to-face course for up to 12 people on how to get the best out of this software from Lisson Grove.  Suitable for experienced Welfare Benefits advisers.


  • Using Time Effectively - A half day course to help us organise, prioritise and run our working day in the most effective way possible. An opportunity to take some time out and re-evaluate your current working practice


  • Getting the most from your team - A full day (or could be run over 2 half days) course designed to help Managers and Supervisors achieve the best from their teams. It will help those newly appointed to role and will also refresh skills and knowledge for those more experienced.


  • Facilitated Management Team Training for your own LCA - Ever feel you need time away from the office to just think things through, discuss and plan together?   Do you need quality team time away from the hustle and bustle? A facilitated online or face to face session tailored to the needs of your organisation.  Your specific aims and objectives will be discussed with the facilitator who will then tailor a session for your team to meet these needs.  Full or Half day session depending on your needs. Feedback after the session can also be arranged if required.


For more information about these course please contact: Admin1@citahants.org