Session | Course Date and Time |
Session 1: Induction, Introduction to the Service, Aims and Principles, Understanding the Training Program and a first look at the client journey | 12th February 2021 9:30am-12:30pm |
Session 2: The Role of the Assessor, and Skills for Advice work | 5th March 2021 9:30am-12:30pm |
Session 3: Casebook. Creating client and case records, creating tasks, using task lists. Quality Case Recording - what makes a good case record | 26th March 2021 9:30am-12:30pm |
Session 4: Bringing it all together. An interactive session looking at real client scenarios and considering how best to help. | 23rd April 2021 9:30am-12:30pm |