Portsmouth Macmillan Caseworker Sept 2021

Macmillan Caseworker

Salary: £20,000 to £23,500 FTE (depending on experience)

Hours: 4 days/30 hours per week

Citizens Advice Hampshire wishes to recruit a Macmillan Caseworker, covering Portsmouth and surrounding area

This service is a countywide advice service for people affected by cancer.The post holder will be based in Portsmouth Citizens Advice but will be part of the wider Hampshire team, and supervised remotely.This post mainly involves advising clients on Welfare Benefits, including some travel to outreaches and home visits, as well as providing advice via a telephone helpline. Some publicity and promotion work is also required. Must be able to work from home should remote working be required due to unforeseen circumstances.


Caseworkers will manage their own caseload and need to be experienced in benefit advice work, have excellent communication skills, self-motivation and IT capability.


To apply for this role please download the Job Description & Person Specification, Application Form and the Guide to completing the application form documents below. 

Once you have completed the application form please return it as a Word document to admin1@citahants.org

Please note that CVs will not be accepted.

Macmillan Caseworker Job Description & Person Specification

Guide to completing the application form

Macmillan Caseworker Application Form

For more information about the role, please contact: macmillan@citahants.org

For an informal discussion about the role, please contact: Sue Alford, Service Manager, on 07875 536428 (Tues-Thurs).


Closing date for applications 10am 23rd September 2021 or sooner if suitable candidate is found before the closing date.

Interviews to be held on 30th September 2021


All successful applicants are subject to a DBS check


Citizens Advice Hampshire values diversity; promotes equality and welcome applications from all sections of the community.