On 24th September 2025, The Home & Well project marked a major milestone. Five years of helping vulnerable Hampshire residents feel safe and supported in their own homes. To celebrate, Citizens Advice Hampshire hosted a special event at The Vineyard in Winchester, bringing together 115 guests from across public, private, and voluntary sectors.

A Celebration of Impact

Since its launch in 2020, Home & Well has supported over 10,000 individuals, tackling challenges like fuel and water poverty, housing issues, financial insecurity, and health concerns. The project’s unique wrap-around approach connects people to essential energy and water services, offers income maximization, debt advice and offers social support in their local community.

The day was all about:

  • Recognising and celebrating the incredible contributions of the Home & Well Advisers, volunteers and our partners continuing support.
  • Sharing client stories and insights.
  • Exploring new ideas for the future.

Opening the Day

Facilitator Angela Gill welcomed guests and outlined the programme, followed by Neill Young, Interim Chief Executive of Citizens Advice Hampshire, who praised the network of 13 local Citizens Advice offices for supporting clients across Hampshire through challenging times. Sam Mabbott, Chief Executive,  Citizens Advice Hart, then reflected on the project’s journey, highlighting the simplicity and success of the Home & Well referral process, the vital role of funding partners, and future aspirations.

Keynote Highlights

The keynote speaker, Dame Clare Moriarty, Chief Executive of Citizens Advice, delivered an inspiring message about the project’s impact:

  • The dedication of Home & Well Advisers and leads.
  • The strength of partnerships that make this work possible.
  • The holistic, person-centred approach that defines Home & Well.
  • 97% of beneficiaries feel able to access the services they need.
  • Alignment with NHS priorities—bringing care closer to home and tackling health inequalities.

What Made the Day Special

  • Powerful client videos showing the life-changing difference Home & Well makes.
  • Partner presentations from the Hampshire & Isle of Wight ICB, SSEN, SGN, Southern Water, South East Water, the British Red Cross, Primary and Secondary care representatives, the VCSE sector and local Citizens Advice offices.
  • Interactive roundtables where attendees shared ideas for improving services and reaching more people.
  • A networking lunch and 18 market stalls, buzzing with conversation and collaboration.

Looking Ahead

The celebration wasn’t just about looking back; it was about building the future. With strong continuing valued partnerships, innovative ideas and a shared commitment to care, Home & Well is ready to make an even bigger difference in the years ahead.

Want to learn more or get involved?

Visit www.citahants.org for more information, updates and referral form.